Privacy Policy

CHIPIPA (“CHIPIPA,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have when you visit or make a purchase through www.chipipa.com (the “Site”).

By using the Site, you agree to the practices described in this Policy.

a) Information You Provide to Us

When you create an account, place an order, sign up for our mailing list, or contact us, we may collect:

• Name, email address, phone number
• Billing and shipping address
• Payment information (processed securely by our payment provider — CHIPIPA does not store full card numbers)
• Order history and preferences
• Any messages or information you send through customer support

b) Information Collected Automatically

When you browse the Site, we automatically collect certain data through cookies and similar technologies, including:

• IP address and approximate location
• Browser type, device type, and operating system
• Pages viewed, time spent on Site, and referring URLs
• Cart activity and browsing behavior

c) Information from Third Parties

We may receive information about you from payment processors, shipping carriers, marketing platforms, and analytics providers we work with.

We use the information we collect to:

• Process, fulfill, and ship your orders
• Communicate with you about orders, releases, and support requests
• Notify you about limited-edition drops and restock alerts (only for products we announce as returning, if applicable)
• Personalize your experience on the Site
• Improve our products, Site performance, and customer experience
• Detect and prevent fraud, abuse, or unauthorized purchases (including bot activity during limited releases)
• Comply with legal obligations

We use cookies, pixels, and similar tracking technologies to operate the Site, remember your cart and preferences, analyze traffic, and deliver relevant marketing. You can control cookies through your browser settings; disabling cookies may affect Site functionality, including checkout.

We do not sell your personal information. We may share your information with:

• Service providers — payment processors, shipping carriers, email and SMS marketing platforms, analytics providers, and hosting services that help us operate the Site
• Legal & safety — when required by law, subpoena, or to protect the rights, property, or safety of CHIPIPA, our customers, or others
• Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, including maintaining order records, complying with legal and tax obligations, resolving disputes, and enforcing our agreements.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing emails or SMS at any time (via the unsubscribe link or by contacting us)
• Object to or restrict certain processing of your data

To exercise any of these rights, contact us using the details in Section 10. We will respond in accordance with applicable law.

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

If you access the Site from outside India, your information may be transferred to, stored, and processed in a country different from your own, including India. By using the Site, you consent to this transfer.

The Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

If you have questions about this Privacy Policy or how we handle your information, contact us at:

CHIPIPA
Support Email: support@chipipa.com

We may update this Privacy Policy from time to time. Changes take effect immediately upon posting to the Site. Continued use of the Site after changes are posted constitutes acceptance of the revised Policy.